Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Benefits are good" ((in 24 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 20 reviews)); "Most of the people are nice." ((in 13 reviews)); "visionary leadership, values" ((in 12 reviews)); "Transparency is evident, with the CEO talking amongst the team about tough issues in our world and how they can be addressed." ((in 8 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 11 reviews)); "Poor management." ((in 10 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 6 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Nov 1, 2022

Don't be fooled by their values

Marketing

Recommend

CEO approval

Business Outlook

Pros

The people get a 5 star review from me! I had an amazing experience getting to know the people at Madison Reed. I felt a really special connection with almost everyone I worked with. Everyone worked so hard for the mission and it was inspiring to be part of that.

Cons

- The VPs, C-levels hire their friends. It has nothing to do with skill and capability. It's all about the connections you had and not about your resume. - They spend so much on fruitless endeavors and then put the pressure on the employees to make up for lost money and time. - Turnover is high. No one at this company, especially in the marketing department seem to last longer than 1 year. They either get forced out, laid off, or they leave because the culture is toxic. I had 3 supervisors in the period of 9 months. - Underpaid and undervalued. They hire people in at way too low of salary and blame their recruiting software for the ranges they come up with. It's disappointing that a company that expects so much from their employees would undervalue people this much.

Madison Reed Response

3y

Dear Former Team Member, We appreciate you taking the time to share your feedback with us, we take all reviews seriously and in an effort to continuously learn and improve, we invite you to reach out to us directly at HR@madison-reed.com. Thank you!

4.0

Oct 24, 2022

Pay

Hair colorist

Recommend

CEO approval

Business Outlook

Pros

Fun environment, build confidence and experience.

Cons

None that I could think of.

Madison Reed Response

3y

Dear Former Team Member, Thank you for taking the time to share your experience with us!

2.0

Oct 10, 2022

The F word

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reasonable pay. Remote work. Lots of smart and talented people.

Cons

The F word.... family. You know that when a company uses that word they're manipulating you into working really hard... yet what family that you'd WANT to be part of can dump you? Treat you as expendable? You can get incredible performance reviews and be shown the door a week later. There's a lot of backstabbing and bullying, gossip, and nepotism. Some upper level management are untouchable because they're family friends, yet chaotic and under qualified. Everyone at the VP and above level is engaged in vicious competition with each other, and there's constant fear of leadership, and despite saying they value transparency, you cannot speak up without harsh retribution. "Responsible time off" policy actually means 3 weeks and people constantly watch each other's use of time off, leading to fear and people not taking time off.

Madison Reed Response

3y

Dear Anonymous Team Member, We thank you for taking the time to leave us feedback. We strongly encourage you to reach out to our People Team to get a better understanding of your experience at HR@madison-reed.com.

Viewing 166 - 168 of 290 Reviews

Jobs at Madison Reed

Director, Growth Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Colorist, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Madison Reed reviews

Ratings by category

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Don't be fooled by their values

Pay

The F word

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