Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Benefits are good" ((in 24 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 20 reviews)); "Most of the people are nice." ((in 13 reviews)); "visionary leadership, values" ((in 12 reviews)); "Transparency is evident, with the CEO talking amongst the team about tough issues in our world and how they can be addressed." ((in 8 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 11 reviews)); "Poor management." ((in 10 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 6 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Jul 12, 2022

Toxic Environment Hiding behind CEO/Founder Image

District manager

Recommend

CEO approval

Business Outlook

Pros

Base comp for leadership roles was decent. Product and concept are good.

Cons

Leadership by fear and excessively punitive coaching methods. Political, toxic, petty, drama-ridden environment. Profit was king. Bonuses were made impossible to hit. Zero W/L balance. Insane amounts of turnover...and they wonder why... Colorists and GM's get little support staff, poorly managed tech and often go without breaks, meals, time off. Hide poor work environment and lack of balance behind redundant "town hall pep rally's" with CEO, telling everyone how much she cares about them; constant flow of MR swag, and junk food. Rules only apply based on who's ego you feed. Upper leadership have personal relationships that create major conflicts of interest. Goal to get to IPO is the only thing that matters.

Madison Reed Response

3y

Dear Former Team Member! First and foremost, thank you for sharing your feedback. We invite you to contact us at hr@madison-reed.com so we can better understand your experience. It is always our mission to lead with our values of Love, Joy, Responsibility, Trust, and Courage. We value your feedback, and are always looking for opportunities to grow. Thank you! The People Team

2.0

Jul 9, 2022

This place like an assembly line of colorist.

Colorist

Recommend

CEO approval

Business Outlook

Pros

People are nice, workers are nice, but higher ups a horrible at treating employees.

Cons

You have to work long shifts every day.

Madison Reed Response

3y

Dear Former Team Member, Thank you for sharing your feedback with us. At Madison Reed, we welcome ways to continuously improve, and we invite you to reach out to us directly at hr@madison-reed.com to learn more.

2.0

Jul 3, 2022

Not fair

Assistant

Recommend

CEO approval

Business Outlook

Pros

The company has a good concept. Show employees some appreciation. Great education. Pretty nice people to work with. Has benefits

Cons

As an associate the tips are split unfairly, we are treated like we don’t have our license. Clients do not have the option to split the tip so that effects our income. If a colorist mess up on color we have to do a blow out for free and we don’t get paid but the colorist do. We are very under paid for a company that uses their own products. They make us work every holiday as if we are retail they give their employees no free time. We can’t post pictures of our work and grow outside of the company. Only way to grow is to stay within the company. High turn over rate

Madison Reed Response

3y

Dear Current Team Member, Thank you for sharing your feedback with us. At Madison Reed, we welcome ways to continuously improve, and we invite you to reach out to us directly at hr@madison-reed.com to learn more.

Viewing 178 - 180 of 290 Reviews

Jobs at Madison Reed

Director, Growth Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Colorist, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Madison Reed reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic Environment Hiding behind CEO/Founder Image

This place like an assembly line of colorist.

Not fair

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