Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

290 reviews
3.0
Jul 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots to learn - great place for young professionals looking to learn about how to operate a fast growing business. There is a sincere commitment to building the company culture based on the company values (Love, Joy, Courage, Trust, and Responsibility), but the actions often fall short of the commitments. CEO genuinely cares about the business and the people in the company. It shows in almost everything she says and does. Benefits are good - full medical/dental coverage. Stock options if you're lucky. HR team is super nice and really cares about the company - but it's sad how little resources they have to do their jobs (same across all areas though)

Cons

Coaching and feedback is minimal - development sometime feels like a buzzword but not an actual focus for most senior leaders in the company. Too many VPs (there are VPs for all possible areas) and not enough functional SMEs to help in the actual day to day work. CEO is driving the culture - without her there is no culture (I find this scary). Most C-team and VP level only care about revenue and not enough about the people. Too many ideas and not enough execution - C team doesn't understand the importance of strategic planning nor do they have a way to prioritize business initiatives. For a growing start-up there's little emphasis on planning, process, and tools. People just make decisions without understanding the long term impact, leaving lower level employees to handle the execution without support. Sometime you feel like you are set up to fail. Most leaders are short term focused and not enough senior leaders with vision setting and operations experience to make the long range strategy come to life.

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Madison Reed Response
5y
Dear Former Employee, thank you for taking the time to share your feedback with us, as it is always appreciated. We take all feedback seriously, whether it is from Glassdoor, or from our Glint surveys to determine what is the best course of action for all. With a company growing as quickly as ours, it can take some time to develop and implement new systems and appreciate the transparency of your experience. Career development and growth is one of our biggest highlights as a company, and are very excited for our new development structure we have implemented. We always appreciate any opportunity to connect, and if you would like to reach out to hr@madison-reed.com, we would very much welcome it! Thank you again, for taking the time to share your experience.
1.0
Jul 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay, Tech start up, Growing Company

Cons

Underdeveloped HR, passive aggressive atmosphère, unannounced change, poor communication

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Madison Reed Response
5y
Dear Former Employee, we are very sorry to hear that you had a negative work experience with us. One of your suggestions indicates for us to review our HR capabilities, and we would be more than happy to understand better what you mean and how this affected your time at Madison Reed. Please do not hesitate to reach out to hr@madison-reed.com for an opportunity to learn from you. We appreciate you taking the time to review, thank you.
5.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

I feel like I belong here and that I am a part of a family. It is easy living the values when you work for a company like Madison Reed. The CEO Amy is the real deal. She LIVES, EATS and BREATHES Madison Reed. She is a Compassionate, Empathetic, Mother, Wife and Owner...she also makes you feel like you are important to the Brand. Actually...she convinces you of that, and I believe that with my whole heart. Upper management is supportive and respectful of our abilities to run our Color Bar as if it was our own, but are there in a split second if we need their assistance or support. Truly an amazing company.

Cons

I"ll let you know if I experience one

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Madison Reed Response
5y
Hi, and thank you for taking the time to share your experience with us! We are absolutely thrilled to learn that you are enjoying your time working at Madison Reed, and that you feel personally aligned with the company values of Love, Joy, Responsibility, Trust, and Courage. Feedback is so important to us and greatly appreciate it!
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Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.