Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

290 reviews
4.0
Nov 26, 2021

Family dynamic

Recommend
CEO approval
Business Outlook

Pros

Calm setting and a nice environment to work in. The customers were usually kind and the job itself involved receptionist duties as well as some maintenance

Cons

When we switched to remote I had to be a customer rep which want somethingI knew how to do too well for the company and ended up getting laid off

avatar
Madison Reed Response
4y
Dear Former Employee, We appreciate the time you have taken to leave us a review! Thank you for sharing your experience, and in an effort to learn more, invite you to reach out to us directly at hr@madison-reed.com.
4.0
Oct 26, 2021

Driven leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Madison Reed has a leader, Amy Errett, who is driven to tackle all the challenges in life. The company's mission is to disrupt the hair color industry and they've been successful at that. By supporting only their own product line in their Hair Color Bars they have an edge to deliver the best in customer service, which is what the company strives to excel at no matter the cost. Transparency is evident, with the CEO talking amongst the team about tough issues in our world and how they can be addressed.

Cons

There are some rough spots with management changes and staying focused on specific strategies.

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Madison Reed Response
4y
Dear Anonymous Employee, We appreciate you taking the time to share your feedback with us! We are committed to learning from each and every team member, and you are welcome to reach out to us directly at HR@madison-reed.com to better understand your experience. Thank you!
4.0
Oct 11, 2021

Vibrant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engaging and supportive environment, tho this may have largely been a function of the team I was on with the people leading it at the time.

Cons

Challenging communication & professional relationship dynamics

avatar
Madison Reed Response
4y
Dear Former Employee, Thank you for taking the time to share your experience working at Madison Reed. We are always seeking ways to improve and grow our culture. We greatly appreciate it!
Viewing 259 - 261 of 290 Reviews

Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.