Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Great benefits and many avenues for growth." ((in 20 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 19 reviews)); "Most of the people are nice." ((in 13 reviews)); "visionary leadership, values" ((in 10 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 6 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Jun 25, 2018

Great place to work. Good potential for growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities Strong corporate culture Great team environment Very strong future outlook

Cons

Standard growing pains of a start up: occasional resource constraints, changing goals/metrics, intermittent periods of high turnover

Madison Reed Response

7y

Thank you - we so appreciate your feedback! It's a truly exciting time for Madison Reed as we continue to disrupt the hair care industry. We're thankful to have you take part in this journey as we work through growing pains that will help lead us to future success.

5.0

Oct 31, 2017

Great place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Honestly one of the most open and transparent companies around. Not perfect, but a great place to work. There is a concerted effort to grow and gain responsibility. The company trajectory is fantastic. It is run by people with actual experience. If you show up and work hard, contribute to the team, and live the company values, you won't be disappointed.

Cons

It's a startup, so there have been lots of organizational learning and growing experiences. Those can be stressful and put quite a strain on each person, but even during these tough experiences, the leadership team is engaged and working hard to put the company on the right track.

1.0

Oct 15, 2017

If you don't have computer experience, you won't last 2 months here.

Color crew

Recommend

CEO approval

Business Outlook

Pros

If you have a cosmetology license but you would rather work at a call center... Go for it! This is a professional environment.

Cons

This company is almost 5 years old. There is no official training program so you constantly get different answers for the same questions. When you ask for help with something, they tell you to check your "docs" for steps on how to proceed. Afterwards, you still have the same question because the company documents are not up to date. I got the impression that the employees who have been here the longest know everything, and they are always right. If you are new hire, your knowledge is not needed. Just do exactly what they say and go home.

Madison Reed Response

7y

Thank you so much for taking the time to provide feedback. We're constantly reviewing our processes in order to find ways to improve both the consumer and employee experience. Since 2017 we've been able to place additional focus and resources into onboarding and train new team members. Please feel free to check out what's new with us at www.madison-reed.com.

Viewing 277 - 279 of 290 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Madison Reed reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work. Good potential for growth.

Great place

If you don't have computer experience, you won't last 2 months here.

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