Is Madison Reed a good company to work for as a Shift Leader?

Shift Leader professionals working at Madison Reed have rated their employer with 3.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Madison Reed employees being 3.8 out of 5 stars. Search open Shift Leader Jobs at Madison Reed now and start preparing for your job interview by browsing frequently asked Shift Leader interview questions at Madison Reed .

Does Madison Reed pay Shift Leader employees well?

Shift Leader professionals rate their compensation and benefits at Madison Reed with 3.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Shift Leader salaries at Madison Reed.

How happy are Shift Leader professionals working at Madison Reed?

52% of Shift Leader employees at Madison Reed would recommend their employer to a friend. This rating has increased by 33% in the past 12 months. Shift Leader professionals have also rated Madison Reed with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Great benefits and many avenues for growth." ((in 24 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 21 reviews)); "Most of the people are nice." ((in 13 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 10 reviews)); "visionary leadership, values" ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 11 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "Training is also a bit unclear, no structure and is all learn on the fly for most roles." ((in 4 reviews)); "Lots of turnover , disrespectful team members and clients" ((in 4 reviews))

Madison Reed Shift Leader reviews

3.3

52% would recommend to a friend

(19 total reviews)

Amy Errett

63% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Shift Leader employees have rated Madison Reed with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Shift Leader professionals have a good working experience there. Madison Reed is rated in line with the average (within 1 standard deviation) by Shift Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

19 reviews

2.0

Sep 9, 2025

Not worth the $

Shift lead

Recommend

CEO approval

Business Outlook

Pros

This company while lucrative is not worth the headache of corporate constantly holding unrealistic expectations for both service timing and service results.

Cons

You are given very little time to do your services 45 minutes for a blow dry regardless of her length or texture or desired look. Also their policy of reporting any issues internally by sending emails to your manager Foster is a toxic work environment, where you are being spoken to on a daily basis by management

Madison Reed Response

9mo

Hello there, thank you for your feedback! We find joy in learning from our community, and your insights help us grow. If you’d like to share more, we’d love to hear from you. Please reach out to hr@madison-reed.com; we’re excited to engage! Cheers, The People Team at MR

2.0

May 21, 2025

SKIP IT!

Shift lead

Recommend

CEO approval

Business Outlook

Pros

1. $$$ 2. Hours 3. Technology

Cons

1. They do not live within their core values. 2. Lack of accountability from a leadership perspective leads to a lot of issues. 3. Benefits are not great. 4. Drama

Madison Reed Response

1y

Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR

2.0

Apr 1, 2025

Claim “values” but strictly corporate

Shift lead

Recommend

CEO approval

Business Outlook

Pros

A paycheck, client relationships, easy color

Cons

Don’t value hard work. Only care about the good of the company and not the health of their employees.

Madison Reed Response

1y

Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR

Viewing 4 - 6 of 19 Reviews

Jobs at Madison Reed

Shift Lead, Licensed Cosmetologist

Shift Lead, Licensed Cosmetologist

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Shift Lead, Licensed Cosmetologist

Madison Reed

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Not worth the $

SKIP IT!

Claim “values” but strictly corporate

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