Is Madison Reed a good company to work for as a Shift Leader?

Shift Leader professionals working at Madison Reed have rated their employer with 3.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Madison Reed employees being 3.8 out of 5 stars. Search open Shift Leader Jobs at Madison Reed now and start preparing for your job interview by browsing frequently asked Shift Leader interview questions at Madison Reed .

Does Madison Reed pay Shift Leader employees well?

Shift Leader professionals rate their compensation and benefits at Madison Reed with 3.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Shift Leader salaries at Madison Reed.

How happy are Shift Leader professionals working at Madison Reed?

52% of Shift Leader employees at Madison Reed would recommend their employer to a friend. This rating has increased by 33% in the past 12 months. Shift Leader professionals have also rated Madison Reed with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 22 reviews)); "Great benefits and many avenues for growth." ((in 21 reviews)); "Most of the people are nice." ((in 13 reviews)); "Great Leadership" ((in 10 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

Madison Reed Shift Leader reviews

3.3

52% would recommend to a friend

(19 total reviews)

Amy Errett

63% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shift Leader employees have rated Madison Reed with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Shift Leader professionals have a good working experience there. Madison Reed is rated in line with the average (within 1 standard deviation) by Shift Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

19 reviews

5.0

May 14, 2026

The entire experience reflected a company that values both professionalism and people.

Shift lead

Recommend

CEO approval

Business Outlook

Pros

A company that cares about employee’s professional training.

Cons

I can only see Pros so far.

Madison Reed Response

1mo

Hey Beautiful, Thank you for taking the time to share your thoughts and experience. Your courage to share your experiences is vital to our narrative. We’re excited to see where your career journey takes you with us! Xoxo, The People Team at MR

5.0

Mar 11, 2026

Beautiful Colors

Shift lead

Recommend

CEO approval

Business Outlook

Pros

The bar is beautifully arranged. Staff is warm and friendly.

Cons

I have not yet found one.

Madison Reed Response

3mo

Hey Beautiful, Thank you for your inspiring review! Your courage to share your experiences is vital to our narrative, and we truly appreciate your alignment with our values. We’re excited to see where your career journey takes you with us! Xoxo, The People Team at MR

1.0

Mar 7, 2026

Horrible place to work .

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Nothing really . My biggest regret working there

Cons

Under paid . Under valued. If you make too much money they will find a way to fire you . Make up rules as they go . Be careful to read the policy handbook . I was there for 4 years & 6 months they change the pay 3 times while being employed there because they money hungry, want you to work harder for the same pay . Don’t feel comfortable working there as a black woman , it’s a target on your back if you do too well there . Understaff as well .

Madison Reed Response

3mo

Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR

Viewing 1 - 3 of 19 Reviews

Jobs at Madison Reed

Shift Lead, Licensed Cosmetologist

Shift Lead, Licensed Cosmetologist

Shift Lead, Licensed Cosmetologist

Shift Lead, Licensed Cosmetologist

Shift Lead, Licensed Cosmetologist

Madison Reed

Madison Reed Shift Leader reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The entire experience reflected a company that values both professionalism and people.

Beautiful Colors

Horrible place to work .

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