Madison Reed Shift Leader reviews

3.3

52% would recommend to a friend

(19 total reviews)

Amy Errett

62% approve of CEO

62% positive business outlook

Shift Leader employees have rated Madison Reed with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Shift Leader professionals have a good working experience there. Madison Reed is rated in line with the average (within 1 standard deviation) by Shift Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

19 reviews
1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO is chill and inclusive and engages with her employees.

Cons

There is no work life balance, they overwork you and make you work over your breaks. You can take up to 24 clients with no fifteen or worked over your fifteen minute break, and the booking system will even book over your state mandated lunch breaks. I vented multiple times to address this issue and Madison reed said this was normal protocol to book over lunches. If you love passive aggressive emails from your upper management than this is the company for you. There is no verbal communication, it’s all through slack and emails and you are expected to write back immediately even if you are not scheduled, and if you don’t, they reprimand you and write you up. Even on your days off when you aren’t getting paid you are expected to handle client issues. They want you to work over 8 hours and over 60 if you’re a GM and they do not give you fair pay for that at all in the salary roll. The turn over is insane because they are ruining peoples mental health and over working their employees. I gave my all to this position and the company will not recognize you for it, but replace you in the blink of an eye when you speak your true feelings. The Gm salary is less than a colorist and a shift lead and an assistant after taxes are taken out. They love to hire micromanagers and people to stay on you while you’re working and doing your job successfully. The amount of fear they Instill in you for your store being a little messy had us walking on eggshells and scared to have upper management come in. I worked off the clock so many times removing color stains. This job will ruin your mental health and passion for hair. CEO is great though. Alll upper management and hair color bar management is horrible including district managers. STAY AWAY

avatar
Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
1.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Non ammonia color, which was nice

Cons

Sit and wait, sit and wait… not sure where all of the clients are supposed to come from, but they aren’t walking in the door - making stylists sit and wait. Absolutely no marketing done.

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Madison Reed Response
4y
Dear Former Team Member, In an effort to learn more about your individual experience, we invite you to reach out to us at hr@madison-reed.com. Thank you.
5.0
Feb 1, 2021

What a great company

Recommend
CEO approval
Business Outlook

Pros

And amazing company that is growing quickly. They have a friendly culture and take care of their employees.

Cons

None from what I can see.

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Madison Reed Response
5y
Dear Former Employee, thank you so much for taking the time to leave us feedback regarding your work experience with us, we appreciate it!
Viewing 16 - 18 of 19 Reviews

Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.