Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 22 reviews)); "Great benefits and many avenues for growth." ((in 21 reviews)); "Most of the people are nice." ((in 13 reviews)); "Great Leadership" ((in 10 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(100 total reviews)

Amy Errett

74% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (100 reviews)

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100 reviews

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4.0

Oct 26, 2021

Driven leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Madison Reed has a leader, Amy Errett, who is driven to tackle all the challenges in life. The company's mission is to disrupt the hair color industry and they've been successful at that. By supporting only their own product line in their Hair Color Bars they have an edge to deliver the best in customer service, which is what the company strives to excel at no matter the cost. Transparency is evident, with the CEO talking amongst the team about tough issues in our world and how they can be addressed.

Cons

There are some rough spots with management changes and staying focused on specific strategies.

Madison Reed Response

4y

Dear Anonymous Employee, We appreciate you taking the time to share your feedback with us! We are committed to learning from each and every team member, and you are welcome to reach out to us directly at HR@madison-reed.com to better understand your experience. Thank you!

4.0

Oct 11, 2021

Vibrant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Engaging and supportive environment, tho this may have largely been a function of the team I was on with the people leading it at the time.

Cons

Challenging communication & professional relationship dynamics

Madison Reed Response

4y

Dear Former Employee, Thank you for taking the time to share your experience working at Madison Reed. We are always seeking ways to improve and grow our culture. We greatly appreciate it!

2.0

Sep 17, 2021

This department's is the worst!

Color crew

Recommend

CEO approval

Business Outlook

Pros

Over all employees are satisfied at MR. Pay is decent if not good, good benefits, open and accepting culture, and striving to be and do better. This is the Corp employees.

Cons

However, don't work for the Color Crew (customer service) it is night and day from the rest of the culture. Even before COVID when we were in the office we were not allowed to attend 'all hands' meetings and events as it would mean we'd be off the phone. A masseuse was scheduled in monthly for free chair massages for the Corp employees (great right?) Color Crew was never informed so we never got that benefit even though we were in the same office space. It is frowned upon if you get out of your chair to go to the bathroom if it's not a break or your lunch you're not allowed to speak to anyone either through Slack or in person because then you're not helping clients. I was managed out and my position has not been refilled so that they could fill it in a cheaper location in San Francisco. And that tells you all you need to know about the company. As much as Amy Erret says Color Crew is the heart and soul she means we are the cogs that make her money.

Madison Reed Response

4y

Dear Former Employee, It's of the utmost importance to us to ensure all Madison Reed team members have a consistent and positive experience that is aligned with our values of Love, Joy, Responsibility, Trust, and Courage. We value the time you've taken to share this feedback and invite you to contact us immediately at HR@madison-reed.com to better understand your former experience with us and how we can improve. Thank you.

Viewing 64 - 66 of 100 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Sr SRE/Dev Ops Engineer

Hair Color Bar Assistant, Licensed Cosmetologist

Huntington Station, NY

Madison Reed

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Driven leadership

Vibrant

This department's is the worst!

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