Madison Reed reviews

3.8

73% would recommend to a friend

(100 total reviews)

Amy Errett

74% approve of CEO

66% positive business outlook

Reviews by job title

100 reviews

Reviews about "Culture"

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1.0
May 10, 2021

People Factory

Recommend
CEO approval
Business Outlook

Pros

Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay. Good CEO but has no real idea what’s happening in color bars or with upper leaders.

Cons

Great clips of color. Crazy turnover, leaders expected to work 24/7, always on call, even on vacation. Sick pay can’t ever be used because its not provided until the end of the year when there is blackout periods. Upper leadership at field VP level is control freak dictatorship. Everyone is terrified and they are really running the business not the nice CEO who is the face of values and culture that don’t exist. Corporate makes everything work for them and hard for salons. All leaders are old Ulta employees who were fired. They complain about how awful Ulta was and only looked at numbers number numbers not people but then that is exactly same culture they brought here. Just hit number and work constantly. Double booked over booked told not eat lunch or just shove a bite in between guests booked very 30 minutes on the dot. Just work till you drop. Expected to report money made every hour while taking guests and managing. And have to add up all sales with calculator by hand. They can’t hire people because the reputation is already bad for working here.

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Madison Reed Response
5y
Dear Current Employee, Thank you for taking the time to share with us your experience and we are truly sorry to learn that this has not been a positive one for you. We take every team member experience very seriously at Madison Reed with the goal being that we are able to learn and improve for a better outcome for all. Madison Reed always aims to lead with Love, Joy, Responsibility, Trust, and Courage in all ways for our team members. We invite you to reach out to us directly at hr@madison-reed.com so we can better understand your concerns. Again, thank you for your feedback.
5.0
Apr 29, 2021

New Hire Process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team was flexible and responsive Was very forth coming with details Spoke a lot about company culture

Cons

Haven't run into one yet

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Madison Reed Response
5y
Dear Current Employee, thank you so much for sharing your new hire process with us! It is if the utmost importance to create a warm and welcome hiring, onboarding, and work experience for all team members.
5.0
Mar 23, 2021

Best place to work

Recommend
CEO approval
Business Outlook

Pros

The culture is the real deal - I didn't believe it until I was actually immersed in it. The values are living and breathing in this company and you hear about them on a daily basis.

Cons

They are still growing so a lot of the processes and procedures you would think were already created are still in progress but we'll get there!

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Madison Reed Response
5y
Dear Current Employee, thank you so much for taking some time to share your experience with us!
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