Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 22 reviews)); "Great benefits and many avenues for growth." ((in 19 reviews)); "Most of the people are nice." ((in 12 reviews)); "Great Leadership" ((in 12 reviews)); "The CEO, Amy is always around and will walk up and talk to you through the day, and these are genuine conversations which is so rare to find in companies now a days." ((in 7 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 6 reviews)); "Training is also a bit unclear, no structure and is all learn on the fly for most roles." ((in 4 reviews)); "All communication is done thru Slack." ((in 4 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Sep 17, 2021

This department's is the worst!

Color crew

Recommend

CEO approval

Business Outlook

Pros

Over all employees are satisfied at MR. Pay is decent if not good, good benefits, open and accepting culture, and striving to be and do better. This is the Corp employees.

Cons

However, don't work for the Color Crew (customer service) it is night and day from the rest of the culture. Even before COVID when we were in the office we were not allowed to attend 'all hands' meetings and events as it would mean we'd be off the phone. A masseuse was scheduled in monthly for free chair massages for the Corp employees (great right?) Color Crew was never informed so we never got that benefit even though we were in the same office space. It is frowned upon if you get out of your chair to go to the bathroom if it's not a break or your lunch you're not allowed to speak to anyone either through Slack or in person because then you're not helping clients. I was managed out and my position has not been refilled so that they could fill it in a cheaper location in San Francisco. And that tells you all you need to know about the company. As much as Amy Erret says Color Crew is the heart and soul she means we are the cogs that make her money.

Madison Reed Response

4y

Dear Former Employee, It's of the utmost importance to us to ensure all Madison Reed team members have a consistent and positive experience that is aligned with our values of Love, Joy, Responsibility, Trust, and Courage. We value the time you've taken to share this feedback and invite you to contact us immediately at HR@madison-reed.com to better understand your former experience with us and how we can improve. Thank you.

5.0

Aug 27, 2021

Great place to work

General manager

Recommend

CEO approval

Business Outlook

Pros

Lots of growth opportunities. Management is transparent and supportive. Paid and on going training. Great benefits for full time employees and management.

Cons

No split shifts available at this time.

Madison Reed Response

4y

Dear Current Employee, We appreciate the time you've taken to share feedback with us and we are so happy to hear your experience has been 5 stars! Thank you.

3.0

Aug 26, 2021

Good business model, but not the best organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has a good heart and solid intentions. Pay has been better over the years. Perks are average.

Cons

Leadership/decision making is not efficient - there's no focus in the company. Everyone pretty much works on things that they think are the right things in the moment, but there's very little organization and focus on long term vision. The result = overworked, aimless, and directionless org that creates a lot of stress, uncertainty and security for the future.

Madison Reed Response

4y

Dear Anonymous Employee, Thank you so much. We appreciate the feedback, and we hear you. It's our goal to always improve as a company, and your feedback helps us get there. We will take what you shared here into consideration as we continue to grow. Thank you, again!

Viewing 226 - 228 of 290 Reviews

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Madison Reed

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This department's is the worst!

Great place to work

Good business model, but not the best organization

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