Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Great benefits and many avenues for growth." ((in 23 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 20 reviews)); "Most of the people are nice." ((in 12 reviews)); "Leadership is amazing and really care about their people." ((in 11 reviews)); "Transparency is evident, with the CEO talking amongst the team about tough issues in our world and how they can be addressed." ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"Poor management." ((in 11 reviews)); "No work life balance and over whelming" ((in 10 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

May 10, 2021

People Factory

General manager

Recommend

CEO approval

Business Outlook

Pros

Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay. Good CEO but has no real idea what’s happening in color bars or with upper leaders.

Cons

Great clips of color. Crazy turnover, leaders expected to work 24/7, always on call, even on vacation. Sick pay can’t ever be used because its not provided until the end of the year when there is blackout periods. Upper leadership at field VP level is control freak dictatorship. Everyone is terrified and they are really running the business not the nice CEO who is the face of values and culture that don’t exist. Corporate makes everything work for them and hard for salons. All leaders are old Ulta employees who were fired. They complain about how awful Ulta was and only looked at numbers number numbers not people but then that is exactly same culture they brought here. Just hit number and work constantly. Double booked over booked told not eat lunch or just shove a bite in between guests booked very 30 minutes on the dot. Just work till you drop. Expected to report money made every hour while taking guests and managing. And have to add up all sales with calculator by hand. They can’t hire people because the reputation is already bad for working here.

Madison Reed Response

5y

Dear Current Employee, Thank you for taking the time to share with us your experience and we are truly sorry to learn that this has not been a positive one for you. We take every team member experience very seriously at Madison Reed with the goal being that we are able to learn and improve for a better outcome for all. Madison Reed always aims to lead with Love, Joy, Responsibility, Trust, and Courage in all ways for our team members. We invite you to reach out to us directly at hr@madison-reed.com so we can better understand your concerns. Again, thank you for your feedback.

5.0

May 5, 2021

Great

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Atmosphere is great To work in.

Cons

No applicable answers at this time.

Madison Reed Response

5y

Dear Current Employee, Thank you for sharing your experience with us, we are so happy to hear that the atmosphere is great!

5.0

Apr 29, 2021

New Hire Process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team was flexible and responsive Was very forth coming with details Spoke a lot about company culture

Cons

Haven't run into one yet

Madison Reed Response

5y

Dear Current Employee, thank you so much for sharing your new hire process with us! It is if the utmost importance to create a warm and welcome hiring, onboarding, and work experience for all team members.

Viewing 229 - 231 of 290 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Madison Reed reviews

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Reviews by job title

People Factory

Great

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