Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Great benefits and many avenues for growth." ((in 23 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 20 reviews)); "Most of the people are nice." ((in 12 reviews)); "Leadership is amazing and really care about their people." ((in 11 reviews)); "Transparency is evident, with the CEO talking amongst the team about tough issues in our world and how they can be addressed." ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"Poor management." ((in 11 reviews)); "No work life balance and over whelming" ((in 10 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Apr 11, 2021

Over worked and under pay

Hair stylist

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about color Great coworkers Technology was cool working with iPads

Cons

You have to split yourself into five different ways. You have to be a receptionist checkout clients and make next appointment Customer greeter A maid excepted to clean bathrooms and floors and wash towels . Clean the whole salon every night. Also requires you to fill out daily check list . Which says to clean lights switches door handles . Must clean every single hair out of all brushes. Must clean the self drying station they have for clients. A assistant Salesperson A teacher because you teaching clients how to do there own color Walk in clients sometimes get aggressive when not able to help them right away because your attending to client sitting in your chair .

Madison Reed Response

5y

Dear Current Employee, we value and appreciate the time you have taken to share your feedback. At Madison Reed, we believe in our company values of LOVE, JOY, RESPONSIBILITY, TRUST, and COURAGE. It is very important to us to create a positive and welcome environment for all team members and for guests. If you have any questions or would like to elaborate further on your work experience, we invite you contact us at HR@madison-reed.com.

2.0

Mar 28, 2021

Unrealistic expectations in the color bar with little to no support/resources

General manager

Recommend

CEO approval

Business Outlook

Pros

-FT medical and dental benefits -employee gratis -new and chic aesthetic -gentler ingredients

Cons

-very overworked, business model wasn't adjusted for today's COVID world (booked every 30 minutes, but also company policy to take a client up to 10 minutes late) -30 minute time slots make it impossible to connect with clients, making them feel like it's a production line -no consistency between what is being told to client over the phone via at-home workers and what is actually happening in the color bars -quality of permanent color, not consistent and doesn't work well on coarse hair (no grey coverage) -ammonia free=lack of lifting capability -commission rate not competitive in CA -will never get to actually use your accrued PTO -under valued/appreciated by superiors

Madison Reed Response

5y

Dear Former Employee, First and foremost, thank you for taking time to provide feedback. It is our goal at Madison Reed to ensure a working environment where we lead with our values, and where communication, respect, and opportunities are front and center for all team members, including competitive compensation and benefits. We invite you to reach out to us at HR@madison-reed.com so we can gain a better understanding of your experience and how we can continue to improve. Thank you.

5.0

Mar 23, 2021

Best place to work

Human resources

Recommend

CEO approval

Business Outlook

Pros

The culture is the real deal - I didn't believe it until I was actually immersed in it. The values are living and breathing in this company and you hear about them on a daily basis.

Cons

They are still growing so a lot of the processes and procedures you would think were already created are still in progress but we'll get there!

Madison Reed Response

5y

Dear Current Employee, thank you so much for taking some time to share your experience with us!

Viewing 232 - 234 of 290 Reviews

Jobs at Madison Reed

Assistant General Manager, Licensed Cosmetologist

Colorist, Licensed Cosmetologist

Director, Growth Marketing

Colorist, Licensed Cosmetologist

Director, Product Marketing

Madison Reed

Madison Reed reviews

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Reviews by job title

Over worked and under pay

Unrealistic expectations in the color bar with little to no support/resources

Best place to work

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