Madison Reed reviews about "manager"

66% positive business outlook

Reviews by job title

22 reviews
1.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

hours and possibly type of product sold and used due to ingredients.

Cons

Hired & Debunked - first day on the job Absolute zero consideration for employment. There is a lot of time spent filing out paperwork and profile questionnaire online. First day on the job - about an hour in training I was requested my passport and cosmo license went home to retrieve docs cause I was told I couldn't start without it. In less than 15 minutes of my drive home received an email that the company is not moving forward with my hiring..... confused and in disbelief I showed up either way within the hour with docs in hand only to be received strangely by the manager. Now I am told I cannot begin till the following week - It didn't matter as they had already made up their insta-mind. This is when I realize I chose the wrong job and lost on other opportunities accepting this one. Hairstylists - Be prepared to be timed on EVERYTHING this includes hair washes. Be prepared to not build client relationships. This company is simply just about selling themselves and maintaining propriety. Extremely corporate, employees are just bees.

2.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

i liked my coworkers and manager

Cons

really long days and difficult customers

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Madison Reed Response
2y
Hello there, Thank you for sharing your feedback. Feedback allows us to identify our strengths and opportunities as a growing organization. We would love to better understand the nature of the comments that have been made in the feedback provided. If you are willing to share more, we welcome an open dialogue with you. Please feel free to reach out to hr@madison-reed.com . We would love to hear from you. xoxo, The People Team at MR
4.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

My time at Madison Reed overall was great. I had a great team and really good rapport with my team members. My direct manager was as transparent has they could be but still did their best to ensure my skills and contributions were not unnoticed. My team members were really unique and made the really great membories for me. The work environment and culture could improve but still has some positive asspects but that was mostly within my own team. Not a lot opportunities to interact with other departments/teams.

Cons

Blatant favortism towards uppermanagement. Even when there are too many complaints/issues brought up. They are just swept under the rug with no action.

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Madison Reed Response
1y
Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR
1.0
Jun 6, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Not a single one. Run!

Cons

Nothing about these people give you any insight to the industry. They have no idea what they are doing. HR lead was a former David’s bridal manager. They sourced from bottom barrel and have no idea what they are doing. Your pay is horrible. Your benefits are even worse. They just lie. Don’t waste your time.

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Madison Reed Response
1y
Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR
5.0
Apr 6, 2025

I do not mince words when I say that my team was amazing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for Madison Reed during a time when we took the company from a small start-up in San Francisco on Shotwell, through its explosive growth over the pandemic, as it became a remote, mid-sized, nationwide growing company, and I couldn't be more grateful for my experience. All companies have their pros and cons, but Madison Reed is a company that seeks to move and speak from the heart. That spoke to me the moment I walked through the doors and was evident within my team and the work we collaborated on together. I had never worked with so many talented, hard-working, and driven women as I did during my time with MR. It's important to note that this applies to folks of all genders, but the WOMEN deserve a shout out because every day we lived and breathed Amy's vision, and that was really special to me, being a woman myself in a corporate environment. I learned more than I ever thought possible and was given opportunity after opportunity for career growth and acquired skills that taught me more than any other company took the time to teach me. I do not mince words when I say that my team was amazing. I have never experienced that before my time at MR, and I am grateful to Amy for creating a place where I spent nearly 5 years of my career growing, learning, and becoming a better person. - Remote working environment was extremely helpful for work-life balance - Always connected with my department and team, through team building events and activities, helpful meetings, and opportunities to collaborate - If you wanted to grow, all you had to do was take initiative and DO IT, I was supported by my manager and dept head - Terrific health + company benefits - Company values that were evident throughout the work and on my team - Opportunity for visibility and to acquire new skills - If you are a self-starter, this place was for you. Don't wait for anyone to tell you what to do, as we were fully empowered to bring the most to our roles and to the company

Cons

We grew fast and at times it felt like not everyone outside of my dept was on the same page. Communication is always so important and there were some folks that didn't embody the values that were in key roles that disrupted flow and energy. While innovation is important, so is the intuitive feeling of a process, product, or experience and those would clash at times. At a certain point, my role no longer aligned with the company budget or my career goals, and that impacted my exit. I have no regrets or negativity because all was for the best and the company was incredible as a whole.

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Madison Reed Response
1y
Hey Beautiful, Thank you for your wonderful review! Your voice brings so much joy to our community, and we’re thrilled that you shared our values and embrace our mission while with us. Good luck in your future adventures. Xoxo, The People Team at MR
4.0
Oct 18, 2025

Current job

Recommend
CEO approval
Business Outlook

Pros

Having a kind and caring Manager, also time work with other colleagues.

Cons

Not having good ventilation and circulation through the salon. Also not able to keep the clients because of to many turn over customers from Pentagon.

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Madison Reed Response
8mo
Hey Beautiful, Thank you for your insightful review! Your sense of responsibility and commitment to our values enriches our community. We’re excited to be part of your career journey and can’t wait to hear more from you! Xoxo, The People Team at MR
4.0
Jan 5, 2026

i love my job

Recommend
CEO approval
Business Outlook

Pros

pays decently because of tips and commission. my co workers aren’t just co workers. they’re my family. the clients (for the most part) are lovely and easy going people. i enjoy not having a drill sargent boss as i’ve been doing hair 12 years and have a ton of experience. i also love my district manager, she also feels like family.

Cons

they don’t offer full time. no full time benefits. and its been over a year and i’ve never had a review of my performance or any sort of raise in which i was promised.

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Madison Reed Response
5mo
Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR
2.0
Sep 9, 2025

Not worth the $

Recommend
CEO approval
Business Outlook

Pros

This company while lucrative is not worth the headache of corporate constantly holding unrealistic expectations for both service timing and service results.

Cons

You are given very little time to do your services 45 minutes for a blow dry regardless of her length or texture or desired look. Also their policy of reporting any issues internally by sending emails to your manager Foster is a toxic work environment, where you are being spoken to on a daily basis by management

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Madison Reed Response
9mo
Hello there, thank you for your feedback! We find joy in learning from our community, and your insights help us grow. If you’d like to share more, we’d love to hear from you. Please reach out to hr@madison-reed.com; we’re excited to engage! Cheers, The People Team at MR
1.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The manager was rude and was just concerned with hiring a key holder. He never asked questions about experience.

Cons

The salary offered for a managerial position was laughable $55,000 compared to the job's demands and responsibilities.

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Madison Reed Response
1y
Hello there, thank you for your feedback! We value the trust you place in us by sharing your thoughts. If you’re willing, we’d love to dive deeper into your comments. Please feel free to reach out to hr@madison-reed.com; we’re here to listen. Kindly, The People Team at MR
1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay well and they have good benefits

Cons

Lack of consistency in terms of policies, Employees are consistently permitted to bypass their direct manager any time they are dissatisfied with an outcome. There is zero disciplinary action, there are employees who have several “final” write ups but management has to fight to terminate terrible team members and are always denied, even though where I am is an at will employment state. Insubordination, no call no show, didn’t matter. HR makes it impossible to clear out the bad apples.

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Madison Reed Response
5mo
Hello there, thank you for your feedback! We value the trust you place in us by sharing your thoughts. If you’re willing, we’d love to dive deeper into your comments. Please feel free to reach out to hr@madison-reed.com; we’re here to listen. Kindly, The People Team at MR
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