Madison Reed reviews about "manager"

66% positive business outlook

Reviews by job title

22 reviews
1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO is chill and inclusive and engages with her employees.

Cons

There is no work life balance, they overwork you and make you work over your breaks. You can take up to 24 clients with no fifteen or worked over your fifteen minute break, and the booking system will even book over your state mandated lunch breaks. I vented multiple times to address this issue and Madison reed said this was normal protocol to book over lunches. If you love passive aggressive emails from your upper management than this is the company for you. There is no verbal communication, it’s all through slack and emails and you are expected to write back immediately even if you are not scheduled, and if you don’t, they reprimand you and write you up. Even on your days off when you aren’t getting paid you are expected to handle client issues. They want you to work over 8 hours and over 60 if you’re a GM and they do not give you fair pay for that at all in the salary roll. The turn over is insane because they are ruining peoples mental health and over working their employees. I gave my all to this position and the company will not recognize you for it, but replace you in the blink of an eye when you speak your true feelings. The Gm salary is less than a colorist and a shift lead and an assistant after taxes are taken out. They love to hire micromanagers and people to stay on you while you’re working and doing your job successfully. The amount of fear they Instill in you for your store being a little messy had us walking on eggshells and scared to have upper management come in. I worked off the clock so many times removing color stains. This job will ruin your mental health and passion for hair. CEO is great though. Alll upper management and hair color bar management is horrible including district managers. STAY AWAY

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Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
5.0
Apr 17, 2023

Flexibility

Recommend
CEO approval
Business Outlook

Pros

Work from home. Good incentives. Full time benefits and part time benefits. CEO seems to really care about employees. Culture is very inclusive. My direct manager was super.

Cons

I didn’t experience any cons with my Video role. Only experienced a con when I tried a different role so I left the organization.

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Madison Reed Response
3y
Dear Former Team Member, We appreciate you taking the time to share your experience with us. We would love to learn more and we welcome you to reach out to us directly at hr@madison-reed.com. Thank you!
3.0
Sep 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Enthusiastic teams, and ability to grow within the company. Medical, dental, and vision benefits are covered 100%

Cons

Color Bar managers are not being supported by their Talent Acquisition leaders when recruiting new staff. Branding looks great in promoting the company's opportunities, but they are doing a great disservice to Madison Reed when they don't follow through with interviews for qualified candidates.

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Madison Reed Response
2y
Thank you so much for your feedback. We appreciate and take all feedback very seriously as we are always looking for ways to improve and support our team members. We welcome the opportunity to learn more. To ensure that you connect with a live person we would ask that you email us at hr@madison-reed.com. We look forward to connecting with you.
3.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Promotes diversity, decent pay, great benefits & some managers are very supportive

Cons

Constant changes all the time, company is focused way more on their technology & not the actual color line, training is mostly virtual & not hands on, the appointments are rushed making Covid regulations tricky during busy times & pressure to sell memberships even if not in client’s best interest.

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Madison Reed Response
5y
Hi there Former Employee - thank you for taking time to leave us your feedback. We hear you, during times like these, this year has certainly undergone a lot of change. Throughout the changes, we have been continuing to grow as a company, which has been exciting, but also very new and unprecedented. Your employment experience is important to us, and we invite you to contact us directly at hr@madison-reed.com to better understand from you how we may want to adjust and improve. We also want to assure you that we do have a team that works together to prepare and open brand new color bars, and we have been hiring additional new team members to help support our growth and expansion. Again, we truly thank you for taking the time to share your feedback.
5.0
May 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Make good money and caring manager.

Cons

Can get a bit overwhelming on a busy day with no receptionist.

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Madison Reed Response
4y
Dear Former Team Member! Thank you for sharing your experience with us!
2.0
Apr 30, 2023

Madison Reed

Recommend
CEO approval
Business Outlook

Pros

A wide variety of hair color products

Cons

Manager was not supportive of the staff.

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Madison Reed Response
3y
Dear Former Team Member, We appreciate you taking the time to share your experience with us. It is always our mission to lead with our values of Love, Joy, Trust, Responsibility, and Courage and we invite you to reach out to us directly at HR@madison-reed.com to gain a better understanding of your experience. Thank you!
2.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Close clientele pay is great until you get into management Great product

Cons

The company is very unorganized Constant system errors No partnership with Hr Managers are not respected but used to keep employees if the employee is unstable No connection within the company, values are a joke used against Managers Culture is very quid pro quo inside Severely Low pay for what is expected from Management no work/life Balance AT ALL

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Madison Reed Response
4y
Dear Former Team Member, First and foremost, thank you for sharing your feedback. We invite you to contact us at hr@madison-reed.com so we can better understand your experience. It is always our mission to lead with our values of Love, Joy, Responsibility, Trust, and Courage. We value your feedback and are always looking for an opportunity to grow. Thank you again.
3.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great products and team members

Cons

No schedule structure. Micromanagement of area manager. Overworked due to scheduling

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Madison Reed Response
3y
Dear Current Team Member, Thank you for sharing your experience with us. We invite you to reach out yo hr@madison-reed.com so we can learn more about your experience. Thanks, The People Team
5.0
Nov 1, 2022

Great culture

Recommend
CEO approval
Business Outlook

Pros

The interview process was easy to understand, and I liked how the manager made the process smooth and answered all the questions I had.

Cons

I am a new hire.

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Madison Reed Response
3y
Dear Current Team Member, We appreciate you sharing your experience with us, thank you for taking the time to share!
2.0
Mar 1, 2022

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay, good benefits, cool product

Cons

Not a lot of work/life balance. my manager would contact me at all hours of the day and night, weekends. They are a company that talks a lot about employees first, which was not my experience. Lots of gossip. I'd hear management share things about other employees personal lives that were completely inappropriate. Lack of respect for people's boundaries, like I had never seen before at a company. I was denied PTO several times and if I was able to take a day off since I was so burnt out, I got a guilt trip about it when I came back. I spoke to HR about it all of this and they just shrugged their shoulders and said "yeah, that's just how it is". Really disorganized management. Awful at communication. I'd be heads down on a project and when I'd present it to my manager, they'd talk to me like I was an idiot cause the project changed and didn't bother to tell me. most toxic work environment I have ever experienced.

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Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
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