Madison Reed reviews

The CEO is fake. The values are fake. The VP controls the salons and has severe power control issues. Corporate will pop in and just tell you what you’re doing wrong- no support. They are horribly understaffed with no sympathy to personal schedules. They operate under intimidation tactics. The only people leaving good reviews work in HQ and are asked to leave good reviews- they don’t know the color bars. They live In denial Of how it really operates.

However, don't work for the Color Crew (customer service) it is night and day from the rest of the culture. Even before COVID when we were in the office we were not allowed to attend 'all hands' meetings and events as it would mean we'd be off the phone. A masseuse was scheduled in monthly for free chair massages for the Corp employees (great right?) Color Crew was never informed so we never got that benefit even though we were in the same office space. It is frowned upon if you get out of your chair to go to the bathroom if it's not a break or your lunch you're not allowed to speak to anyone either through Slack or in person because then you're not helping clients. I was managed out and my position has not been refilled so that they could fill it in a cheaper location in San Francisco. And that tells you all you need to know about the company. As much as Amy Erret says Color Crew is the heart and soul she means we are the cogs that make her money.