Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Great benefits and many avenues for growth." ((in 20 reviews)); "Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 19 reviews)); "Most of the people are nice." ((in 13 reviews)); "visionary leadership, values" ((in 10 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 6 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Sep 13, 2022

Truly terrible company

Marketing

Recommend

CEO approval

Business Outlook

Pros

Not many that I can think of.

Cons

The CEO and C team talk a lot about the values but do not live them. The company is full of backstabing, gossip, and nepotism. To get ahead, you have to be a bully. Many leadership roles are filled with friends of the CEO which would be fine if the people knew what they are doing, but they don't. There is little to no strategy. Constant chaos. Constant fear of leadership. You cannot speak up without retribution.

Madison Reed Response

3y

Dear Current Team Member, First and foremost, thank you for sharing your feedback. We invite you to contact us at hr@madison-reed.com so we can better understand your experience. It is always our mission to lead with our values of Love, Joy, Responsibility, Trust, and Courage. We value your feedback, and are always looking for opportunities to grow. Thank you, The People Team

1.0

Oct 26, 2015

DON'T WORK HERE! SUPER SHADY!!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Small fun group of talented people. CEO is AMAZING! She takes time to meet with every candidate before the company hires someone.

Cons

Recruiting here is VERY shady. Don't work here. They will screw you over.

Madison Reed Response

10y

We're terribly sorry this was your experience and it certainly doesn't align with Madison Reeds values. Please feel free to reach out to us, we'd like to better understand your concerns.

1.0

Dec 6, 2021

Overworked and BS fake values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can make ok money if you can work 40+ hours a week

Cons

The CEO is fake. The values are fake. The VP controls the salons and has severe power control issues. Corporate will pop in and just tell you what you’re doing wrong- no support. They are horribly understaffed with no sympathy to personal schedules. They operate under intimidation tactics. The only people leaving good reviews work in HQ and are asked to leave good reviews- they don’t know the color bars. They live In denial Of how it really operates.

Madison Reed Response

4y

Dear Anonymous Team Member, It is Madison Reed's commitment to live by our values of Love, Joy, Responsibility, Trust, and Courage, while adhering to all state and federal laws at all times for all team members. With this commitment, we take this review seriously, as our goal is always to lead with integrity. We encourage you to reach out to us directly at HR@madison-reed.com

Viewing 10 - 12 of 290 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Madison Reed reviews

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Ratings by demographic groups

Reviews by job title

Truly terrible company

DON'T WORK HERE! SUPER SHADY!!

Overworked and BS fake values

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