Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

290 reviews
1.0
Jul 19, 2019

Assembly Line

Recommend
CEO approval
Business Outlook

Pros

Leaving this company was the BEST decision.

Cons

Underpaid and under appreciated employees. They care about numbers and push professional cosmetologists to sell sell sell their product packages and NEVER follow California Law and Labor on lunch and breaks. It’s an assembly line of tired employees.

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Madison Reed Response
6y
We take each and every employee experience seriously and would like to gain better insight on yours and allow you the opportunity to share. Please contact HR@madison-reed.com.
3.0
Feb 15, 2019

Inhumane but good pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Fair Pay -Free snacks and drinks -Standing desks -Great IT dept that works quickly to get your problems fixed -Some great people with good senses of humor--this is what makes it tolerable -Free meal one day a week

Cons

Office: 2-story open floor plan. You'll be sitting one-two feet away from someone on either side of you. There's absolutely no privacy and everyone gets to hear everyone else release gas, blow their nose, etc. B/c it's just desks smashed against each other, there's no place to stash your stuff. Your bag will be against the next person's ankle. If this is your first job, you won't know any better, but believe it or not, other companies at least provide a divider or several feet of space b/w you and the next person. Communication: Like saying Thank You to the person sitting next to you? Forget it. All communication is done thru Slack. Perfect for the loner who hates people. Projects: There are 5 ways to track your projects b/c the company refuses to invest in one Project Mgmt System, even tho they make millions of dollars. So there are a bunch of free/cheap software programs in beta that do one thing, and others that keep track of other things. It is impossible to keep track of what's due, when meetings are, etc. Also, a bunch of important updates are done thru multiple Slack channels. This is great is you have a combo of ADD and OCD, but hard to deal with if you're just trying to get work done. Vacation: You have to beg and get approval from multiple people to take time off. You are better off planning a trip and calling in sick, rather than being guilt-tripped about taking time off. Again, most young people won't realize that vacation is something you should actually have, and since there are so many young people here, they probably don't know any better. Meetings: Too many, too long, and filled with information not relevant to what everyone's doing. When you have a lot of work on your plate, it's a waste of time. Work-Life: Some people work extra long hours, but others don't. Depends on your role. Safety: If I was a girl, I wouldn't want to walk to the office from the train station. You'll be stepping over used condoms, broken glass, and human feces, while also dodging people yelling in the street. I feel a bit unsafe walking out of the office in the evenings when it's dark.

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Madison Reed Response
7y
Thank you for taking the time to provide us with your thoughts and valuable feedback. First, and foremost, the safety of our Madison Reed family is a top priority, which is why the company provides Lyft Safe Ride credits allowing our team members to safely travel to/from our office. We encourage you to utilize the credits as needed. If you’re unsure or have forgotten how to access your credits, no problem! Please reach out to the People team to get a refresher on how to do so. Space is definitely a hot commodity in San Francisco so we hear ya and can appreciate your concerns. We’re growing FAST and sometimes keeping up with space constraints has its challenging moments. That said, we’re actively working hard to develop a plan that can accommodate our growth as we continue to quickly scale throughout the remainder of the year. In the meantime, we want to ensure your work area remains comfortable allowing you to be your most creative and productive self. We encourage you to please share these and any other comments with the folks on the People team so we can work together toward a solution. Thank you!
2.0
Oct 10, 2022

The F word

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay. Remote work. Lots of smart and talented people.

Cons

The F word.... family. You know that when a company uses that word they're manipulating you into working really hard... yet what family that you'd WANT to be part of can dump you? Treat you as expendable? You can get incredible performance reviews and be shown the door a week later. There's a lot of backstabbing and bullying, gossip, and nepotism. Some upper level management are untouchable because they're family friends, yet chaotic and under qualified. Everyone at the VP and above level is engaged in vicious competition with each other, and there's constant fear of leadership, and despite saying they value transparency, you cannot speak up without harsh retribution. "Responsible time off" policy actually means 3 weeks and people constantly watch each other's use of time off, leading to fear and people not taking time off.

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Madison Reed Response
3y
Dear Anonymous Team Member, We thank you for taking the time to leave us feedback. We strongly encourage you to reach out to our People Team to get a better understanding of your experience at HR@madison-reed.com.
Viewing 13 - 15 of 290 Reviews

Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.