Madison Reed reviews

Leadership by fear and excessively punitive coaching methods. Political, toxic, petty, drama-ridden environment. Profit was king. Bonuses were made impossible to hit. Zero W/L balance. Insane amounts of turnover...and they wonder why... Colorists and GM's get little support staff, poorly managed tech and often go without breaks, meals, time off. Hide poor work environment and lack of balance behind redundant "town hall pep rally's" with CEO, telling everyone how much she cares about them; constant flow of MR swag, and junk food. Rules only apply based on who's ego you feed. Upper leadership have personal relationships that create major conflicts of interest. Goal to get to IPO is the only thing that matters.

There is no work life balance, they overwork you and make you work over your breaks. You can take up to 24 clients with no fifteen or worked over your fifteen minute break, and the booking system will even book over your state mandated lunch breaks. I vented multiple times to address this issue and Madison reed said this was normal protocol to book over lunches. If you love passive aggressive emails from your upper management than this is the company for you. There is no verbal communication, it’s all through slack and emails and you are expected to write back immediately even if you are not scheduled, and if you don’t, they reprimand you and write you up. Even on your days off when you aren’t getting paid you are expected to handle client issues. They want you to work over 8 hours and over 60 if you’re a GM and they do not give you fair pay for that at all in the salary roll. The turn over is insane because they are ruining peoples mental health and over working their employees. I gave my all to this position and the company will not recognize you for it, but replace you in the blink of an eye when you speak your true feelings. The Gm salary is less than a colorist and a shift lead and an assistant after taxes are taken out. They love to hire micromanagers and people to stay on you while you’re working and doing your job successfully. The amount of fear they Instill in you for your store being a little messy had us walking on eggshells and scared to have upper management come in. I worked off the clock so many times removing color stains. This job will ruin your mental health and passion for hair. CEO is great though. Alll upper management and hair color bar management is horrible including district managers. STAY AWAY