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      Madison Reed

      Engaged Employer

      Madison Reed reviews

      3.8

      73% would recommend to a friend

      (290 total reviews)

      Amy Errett

      75% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      290 reviews
      3.0
      Jul 23, 2020

      Good learning opportunity, but under staffed and under resourced.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots to learn - great place for young professionals looking to learn about how to operate a fast growing business. There is a sincere commitment to building the company culture based on the company values (Love, Joy, Courage, Trust, and Responsibility), but the actions often fall short of the commitments. CEO genuinely cares about the business and the people in the company. It shows in almost everything she says and does. Benefits are good - full medical/dental coverage. Stock options if you're lucky. HR team is super nice and really cares about the company - but it's sad how little resources they have to do their jobs (same across all areas though)

      Cons

      Coaching and feedback is minimal - development sometime feels like a buzzword but not an actual focus for most senior leaders in the company. Too many VPs (there are VPs for all possible areas) and not enough functional SMEs to help in the actual day to day work. CEO is driving the culture - without her there is no culture (I find this scary). Most C-team and VP level only care about revenue and not enough about the people. Too many ideas and not enough execution - C team doesn't understand the importance of strategic planning nor do they have a way to prioritize business initiatives. For a growing start-up there's little emphasis on planning, process, and tools. People just make decisions without understanding the long term impact, leaving lower level employees to handle the execution without support. Sometime you feel like you are set up to fail. Most leaders are short term focused and not enough senior leaders with vision setting and operations experience to make the long range strategy come to life.

      avatar
      Madison Reed Response
      5y
      Dear Former Employee, thank you for taking the time to share your feedback with us, as it is always appreciated. We take all feedback seriously, whether it is from Glassdoor, or from our Glint surveys to determine what is the best course of action for all. With a company growing as quickly as ours, it can take some time to develop and implement new systems and appreciate the transparency of your experience. Career development and growth is one of our biggest highlights as a company, and are very excited for our new development structure we have implemented. We always appreciate any opportunity to connect, and if you would like to reach out to hr@madison-reed.com, we would very much welcome it! Thank you again, for taking the time to share your experience.
      3.0
      Oct 24, 2023

      It’s about location

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Doing coloring without any harsh smells. Easy to use products. Luxury ambiance. Extensive training. Fast pace with great clientele. Get to meet and talk with CEO.

      Cons

      Cut commission from 22% to 5% Management will take high ticket clients and keep for themselves. Management will move schedule two-three day within the 3 week window. Gossip, under and back hand environment. Madison Reed’s HR isn’t employee friendly. You must watch your pay because you will get underpaid. Work Long hours and PTO is hard to get approved, never guaranteed. No severance pay (although mentioned).

      3.0
      Sep 3, 2023

      Talent Aquisition/Recruiters need to do due diligence

      Salon manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enthusiastic teams, and ability to grow within the company. Medical, dental, and vision benefits are covered 100%

      Cons

      Color Bar managers are not being supported by their Talent Acquisition leaders when recruiting new staff. Branding looks great in promoting the company's opportunities, but they are doing a great disservice to Madison Reed when they don't follow through with interviews for qualified candidates.

      avatar
      Madison Reed Response
      2y
      Thank you so much for your feedback. We appreciate and take all feedback very seriously as we are always looking for ways to improve and support our team members. We welcome the opportunity to learn more. To ensure that you connect with a live person we would ask that you email us at hr@madison-reed.com. We look forward to connecting with you.
      Viewing 19 - 21 of 290 Reviews
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      ReviewsMadison Reed reviews

      Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.