Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

290 reviews
1.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Money... The pay is absolutely great

Cons

No clear policies They make the rules up as they go The bar keeps moving never set No clear AOR

avatar
Madison Reed Response
3y
Dear Former Team Member, Thank you for sharing your feedback with us. We invite you to reach out to us directly at HR@madison-reed.com. Thank you.
2.0
Mar 1, 2022

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay, good benefits, cool product

Cons

Not a lot of work/life balance. my manager would contact me at all hours of the day and night, weekends. They are a company that talks a lot about employees first, which was not my experience. Lots of gossip. I'd hear management share things about other employees personal lives that were completely inappropriate. Lack of respect for people's boundaries, like I had never seen before at a company. I was denied PTO several times and if I was able to take a day off since I was so burnt out, I got a guilt trip about it when I came back. I spoke to HR about it all of this and they just shrugged their shoulders and said "yeah, that's just how it is". Really disorganized management. Awful at communication. I'd be heads down on a project and when I'd present it to my manager, they'd talk to me like I was an idiot cause the project changed and didn't bother to tell me. most toxic work environment I have ever experienced.

avatar
Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.
2.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Over all employees are satisfied at MR. Pay is decent if not good, good benefits, open and accepting culture, and striving to be and do better. This is the Corp employees.

Cons

However, don't work for the Color Crew (customer service) it is night and day from the rest of the culture. Even before COVID when we were in the office we were not allowed to attend 'all hands' meetings and events as it would mean we'd be off the phone. A masseuse was scheduled in monthly for free chair massages for the Corp employees (great right?) Color Crew was never informed so we never got that benefit even though we were in the same office space. It is frowned upon if you get out of your chair to go to the bathroom if it's not a break or your lunch you're not allowed to speak to anyone either through Slack or in person because then you're not helping clients. I was managed out and my position has not been refilled so that they could fill it in a cheaper location in San Francisco. And that tells you all you need to know about the company. As much as Amy Erret says Color Crew is the heart and soul she means we are the cogs that make her money.

avatar
Madison Reed Response
4y
Dear Former Employee, It's of the utmost importance to us to ensure all Madison Reed team members have a consistent and positive experience that is aligned with our values of Love, Joy, Responsibility, Trust, and Courage. We value the time you've taken to share this feedback and invite you to contact us immediately at HR@madison-reed.com to better understand your former experience with us and how we can improve. Thank you.
Viewing 22 - 24 of 290 Reviews

Glassdoor has 293 Madison Reed reviews submitted anonymously by Madison Reed employees. Read employee reviews and ratings on Glassdoor to decide if Madison Reed is right for you.