Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Benefits are good" ((in 24 reviews)); "Most of the people are nice." ((in 15 reviews)); "My team is great and I love coming to work!" ((in 14 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 10 reviews)); "visionary leadership, values" ((in 9 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 12 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Mar 28, 2021

Unrealistic expectations in the color bar with little to no support/resources

General manager

Recommend

CEO approval

Business Outlook

Pros

-FT medical and dental benefits -employee gratis -new and chic aesthetic -gentler ingredients

Cons

-very overworked, business model wasn't adjusted for today's COVID world (booked every 30 minutes, but also company policy to take a client up to 10 minutes late) -30 minute time slots make it impossible to connect with clients, making them feel like it's a production line -no consistency between what is being told to client over the phone via at-home workers and what is actually happening in the color bars -quality of permanent color, not consistent and doesn't work well on coarse hair (no grey coverage) -ammonia free=lack of lifting capability -commission rate not competitive in CA -will never get to actually use your accrued PTO -under valued/appreciated by superiors

Madison Reed Response

5y

Dear Former Employee, First and foremost, thank you for taking time to provide feedback. It is our goal at Madison Reed to ensure a working environment where we lead with our values, and where communication, respect, and opportunities are front and center for all team members, including competitive compensation and benefits. We invite you to reach out to us at HR@madison-reed.com so we can gain a better understanding of your experience and how we can continue to improve. Thank you.

1.0

Mar 7, 2026

Horrible place to work .

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Nothing really . My biggest regret working there

Cons

Under paid . Under valued. If you make too much money they will find a way to fire you . Make up rules as they go . Be careful to read the policy handbook . I was there for 4 years & 6 months they change the pay 3 times while being employed there because they money hungry, want you to work harder for the same pay . Don’t feel comfortable working there as a black woman , it’s a target on your back if you do too well there . Understaff as well .

Madison Reed Response

2mo

Hello there, thank you for your feedback! We take our responsibility to improve seriously, and your insights are essential for our growth. If you’re open to it, we’d love to discuss your comments further. Please reach out to hr@madison-reed.com; we’re eager to hear from you. Best, The People Team at MR

2.0

Sep 9, 2025

Not worth the $

Shift lead

Recommend

CEO approval

Business Outlook

Pros

This company while lucrative is not worth the headache of corporate constantly holding unrealistic expectations for both service timing and service results.

Cons

You are given very little time to do your services 45 minutes for a blow dry regardless of her length or texture or desired look. Also their policy of reporting any issues internally by sending emails to your manager Foster is a toxic work environment, where you are being spoken to on a daily basis by management

Madison Reed Response

9mo

Hello there, thank you for your feedback! We find joy in learning from our community, and your insights help us grow. If you’d like to share more, we’d love to hear from you. Please reach out to hr@madison-reed.com; we’re excited to engage! Cheers, The People Team at MR

Viewing 25 - 27 of 290 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

Madison Reed reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unrealistic expectations in the color bar with little to no support/resources

Horrible place to work .

Not worth the $

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