Madison Reed reviews about "management"

66% positive business outlook

Reviews by job title

53 reviews
3.0
Oct 24, 2023

It’s about location

Recommend
CEO approval
Business Outlook

Pros

Doing coloring without any harsh smells. Easy to use products. Luxury ambiance. Extensive training. Fast pace with great clientele. Get to meet and talk with CEO.

Cons

Cut commission from 22% to 5% Management will take high ticket clients and keep for themselves. Management will move schedule two-three day within the 3 week window. Gossip, under and back hand environment. Madison Reed’s HR isn’t employee friendly. You must watch your pay because you will get underpaid. Work Long hours and PTO is hard to get approved, never guaranteed. No severance pay (although mentioned).

5.0
Aug 23, 2023

Assisting the colorists

Recommend
CEO approval
Business Outlook

Pros

Great management and positive environment

Cons

No cons that I know of

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Madison Reed Response
2y
Hello! Thank you so much for your feedback. We are thrilled to hear you are having such a positive experience as a team member!
1.0
Feb 5, 2023

Run terribly

Recommend
CEO approval
Business Outlook

Pros

Has so much potential with technology and their business layout.

Cons

Upper management is a joke. Doesn't know how to do their jobs, crazy unprofessional, over all has the worst leaders I've seen. Just don't do it.

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Madison Reed Response
3y
Dear Former Team Member, First and foremost, thank you for sharing your feedback. We invite you to contact us at hr@madison-reed.com so we can better understand your experience. It is always our mission to lead with our values of Love, Joy, Responsibility, Trust, and Courage. We value your feedback and are always looking for an opportunity to grow! Thank you again, The People Team
2.0
Nov 1, 2022

Not a good place to work

Recommend
CEO approval
Business Outlook

Pros

Ok money if you get hours

Cons

Overworked you sometimes don’t get a break bad management and hr will do nothing about it they really don’t care about there employees they will just use you while they can

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Madison Reed Response
3y
Dear Former Team Member, We thank you for taking the time to share your feedback with us. In order to continue improving, we invite you to contact us directly at HR@madison-reed.com. Thank you again!
2.0
Sep 7, 2023

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Coworkers were very kind and helpful. Made some great bonds there and learned a lot about color theory.

Cons

Refuses to let you post your cosmetology license in public view (illegal). They struggled to even locate mine when I quit. Middle and upper management was awful. Reported someone to hr and was told to “try and see it from their perspective”. Had time off approved one day and randomly unapproved the next. Wanted 4 weeks notice on time off but wouldn’t approve it till sometimes the day before. Not to mention an all over lack of communication. It seemed like a great place to start as a new stylist but random schedule changes inability to schedule your self any time off and just rude management will burn you out in months.

1.0
Mar 23, 2023

undervalued

Recommend
CEO approval
Business Outlook

Pros

working from home, great co workers.

Cons

constant changes without any notice, horrible team management. bonus cuts growth within company is minimal. Switched many of us from sales to retention which in return cut our commission because we would spend time trying to appease upset clients, loosing out on sales. When we would be out of products they would expect us to sell them whatever we had left and just fix the issue later. Would hire people fresh out of cosmetology school without proper knowledge of the line or fully understand color.

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Madison Reed Response
3y
Dear Former Team Member, We appreciate you taking the time to share your feedback with us. We invite you to reach out to us directly at HR@madison-reed.com to gain a better understanding of your experience, as we are always seeking to grow and learn. Thank you!
5.0
Jun 22, 2022

Love the environment!

Recommend
CEO approval
Business Outlook

Pros

Management is very amicable as well as resourceful. The workers were very friendly!

Cons

No “cons” as of yet

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Madison Reed Response
4y
Dear Current Team Member, Thank you so much for providing your feedback. We greatly appreciate it!
2.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Close clientele pay is great until you get into management Great product

Cons

The company is very unorganized Constant system errors No partnership with Hr Managers are not respected but used to keep employees if the employee is unstable No connection within the company, values are a joke used against Managers Culture is very quid pro quo inside Severely Low pay for what is expected from Management no work/life Balance AT ALL

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Madison Reed Response
4y
Dear Former Team Member, First and foremost, thank you for sharing your feedback. We invite you to contact us at hr@madison-reed.com so we can better understand your experience. It is always our mission to lead with our values of Love, Joy, Responsibility, Trust, and Courage. We value your feedback and are always looking for an opportunity to grow. Thank you again.
2.0
May 3, 2023

Sounds like a cult

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with some wonderful people.

Cons

It’s a GTFO for me. Upper leadership, HR, owner know the problems, hear the cries of suffering staff and respond with things like, but are you assuming positive intent? Are you being curious? Are you acting in our values? While the teams drown, are underpaid, overworked, belittled and upper management victim blames.

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Madison Reed Response
3y
Dear Former Team Member, We appreciate you taking the time to share your experience with us. It is always our mission to lead with our values of Love, Joy, Trust, Responsibility, and Courage. We invite you to reach out to us directly at HR@madison-reed.com to gain a better understanding of and learn from your experience. Thank you!
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