Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 21 reviews)); "Great benefits and many avenues for growth." ((in 18 reviews)); "Most of the people are nice." ((in 13 reviews)); "Great Leadership" ((in 11 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 10 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

3.0

Aug 26, 2021

Good business model, but not the best organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has a good heart and solid intentions. Pay has been better over the years. Perks are average.

Cons

Leadership/decision making is not efficient - there's no focus in the company. Everyone pretty much works on things that they think are the right things in the moment, but there's very little organization and focus on long term vision. The result = overworked, aimless, and directionless org that creates a lot of stress, uncertainty and security for the future.

Madison Reed Response

4y

Dear Anonymous Employee, Thank you so much. We appreciate the feedback, and we hear you. It's our goal to always improve as a company, and your feedback helps us get there. We will take what you shared here into consideration as we continue to grow. Thank you, again!

3.0

Sep 15, 2020

Madison Reed is growing so fast it can’t keep up.

Hair colorist

Recommend

CEO approval

Business Outlook

Pros

Promotes diversity, decent pay, great benefits & some managers are very supportive

Cons

Constant changes all the time, company is focused way more on their technology & not the actual color line, training is mostly virtual & not hands on, the appointments are rushed making Covid regulations tricky during busy times & pressure to sell memberships even if not in client’s best interest.

Madison Reed Response

5y

Hi there Former Employee - thank you for taking time to leave us your feedback. We hear you, during times like these, this year has certainly undergone a lot of change. Throughout the changes, we have been continuing to grow as a company, which has been exciting, but also very new and unprecedented. Your employment experience is important to us, and we invite you to contact us directly at hr@madison-reed.com to better understand from you how we may want to adjust and improve. We also want to assure you that we do have a team that works together to prepare and open brand new color bars, and we have been hiring additional new team members to help support our growth and expansion. Again, we truly thank you for taking the time to share your feedback.

1.0

Jun 22, 2019

The Blame Game

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Benefits -shares, if you last a year

Cons

Employees are nothing. Senior management will make your life hell by micromanaging you 24/7. Literally. You work 7 days 16 hour days. There is no empathy and all they care about is the NPS score. That way the can sell to investors a facade.

Madison Reed Response

6y

I appreciate the time you've taken to provide this feedback. You make some valid points that a lot of companies struggle with when transitioning from start-up to speed-up and I'm truly sorry to learn that this was a negative experience for you. Company culture is absolutely at the forefront of our priorities. Your concerns are just as important to us as they are to you, and we are taking an active stance on building a positive workplace. If you would like to further discuss your experience for us to learn from, feel free to contact me at HR@madison-reed.com. Again, thank you for sharing.

Viewing 61 - 63 of 290 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

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Ratings by demographic groups

Reviews by job title

Good business model, but not the best organization

Madison Reed is growing so fast it can’t keep up.

The Blame Game

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