Does Madison Reed pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Reed employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Madison Reed. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Madison Reed?

73% of Madison Reed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Reed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Madison Reed?

Colorist (31) , General Manager (31) , Assistant Colorist (24) , Hair Colorist (16) , Shift Lead (16) , Color Crew (9) , Marketing (7) , Area Manager (4) , Hair Stylist (4) , Manager (4) , Receptionist (4) , Stylist (4) , Associate Colorist (3) , Colorist Assistant (3) , District Manager (3)

What are the pros of working at Madison Reed according to real employee reviews?

"Pay is decent but rigged with doubled goals once bonus eligible making it conveniently inachievable once they have to pay." ((in 21 reviews)); "Great benefits and many avenues for growth." ((in 18 reviews)); "Most of the people are nice." ((in 13 reviews)); "Great Leadership" ((in 11 reviews)); "CEO is chill and inclusive and engages with her employees." ((in 10 reviews))

What are the cons of working at Madison Reed according to real employee reviews?

"No work life balance and over whelming" ((in 10 reviews)); "Poor management." ((in 9 reviews)); "Alll upper management and hair color bar management is horrible including district managers." ((in 7 reviews)); "All communication is done thru Slack." ((in 4 reviews)); "The Salon was easy to find and parking was available !" ((in 3 reviews))

What are employees saying about Madison Reed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Reed layoffs and their outlook for job security at Madison Reed in 2026.

What are the top reviewed Madison Reed locations?

San Francisco , New York , Los Angeles , Fort Worth , Montclair , Fairfax , Boca Raton , Pembroke Pines , Atlanta , Marietta , Dallas , Houston , Sugar Land , Woodland Hills , Roseville , Bethesda , Washington , Garland , Katy , Long Beach , Westlake Village , Corte Madera , San Ramon , Walnut Creek , Kirkland , Tampa , Rochester Hills , Coconut Creek , Coral Gables , Davie

Madison Reed reviews

3.8

73% would recommend to a friend

(290 total reviews)

Amy Errett

75% approve of CEO

66% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Madison Reed has an employee rating of 3.8 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Mar 19, 2019

If you are willing to commit and work hard its worth it!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a great company if you are wanting to grow in skill, push yourself, and help actually build the company as they are expanding. They have some amazing events for the team, like a chocolate fountain with all the fixings for birthday and anniversaries celebration, holiday parties, and quarterly game nights. The office vibe is fun and open, not your typical cubical feel which is a nice change, though it can be loud sometimes. Lastly, I have to talk about the culture. The CEO, Amy is always around and will walk up and talk to you through the day, and these are genuine conversations which is so rare to find in companies now a days. There is also a vibe of family here, the team lives by the values when they are in building and truly care how you are doing or if you need help with things.

Cons

This business is so new that there is not a lot of structure yet for role clarity or a growth path, though it is known that this is being built. Training is also a bit unclear, no structure and is all learn on the fly for most roles.

Madison Reed Response

7y

Thank you for taking the time to give your feedback, we truly appreciate it. We strive to create an open and welcoming culture in which each and every employee feels valued and heard, and we are very happy to know that our culture is making a positive impact!

1.0

Oct 15, 2017

If you don't have computer experience, you won't last 2 months here.

Color crew

Recommend

CEO approval

Business Outlook

Pros

If you have a cosmetology license but you would rather work at a call center... Go for it! This is a professional environment.

Cons

This company is almost 5 years old. There is no official training program so you constantly get different answers for the same questions. When you ask for help with something, they tell you to check your "docs" for steps on how to proceed. Afterwards, you still have the same question because the company documents are not up to date. I got the impression that the employees who have been here the longest know everything, and they are always right. If you are new hire, your knowledge is not needed. Just do exactly what they say and go home.

Madison Reed Response

7y

Thank you so much for taking the time to provide feedback. We're constantly reviewing our processes in order to find ways to improve both the consumer and employee experience. Since 2017 we've been able to place additional focus and resources into onboarding and train new team members. Please feel free to check out what's new with us at www.madison-reed.com.

1.0

Apr 25, 2026

Learning opportunities overshadowed by poor management practices

General manager

Recommend

CEO approval

Business Outlook

Pros

You gain corporate knowledge, and have the chance to learn new things.

Cons

They mis classify you, so your deductions are higher. They raise your monthly goals based on one good month and it’s never enough, with what you bring. Ignore rules for some, don’t share information with their regionals like asked. Yet, you get treated like garbage if you speak to anyone outside your DM. And, acts like dm is in your corner yet failed to handle a problem employee for a very long time. With plenty of evidence. It affects their bonus!! They don’t care as long as they are producing.

Madison Reed Response

2w

Hi there, Thank you for taking the time to share your thoughts and feedback. Your courage to share your experiences is vital to our narrative, and allows us to grow and create a better environment for our teams. If you'd like to share more about your experiences, we welcome you to share your thoughts and feedback to hr@madison-reed.com. Xoxo, The People Team at MR

Viewing 64 - 66 of 290 Reviews

Jobs at Madison Reed

Director, Product Marketing

Director, Growth Marketing

Director, Product Marketing

Hair Color Bar Assistant, Licensed Cosmetologist

Hair Color Bar Assistant, Licensed Cosmetologist

Madison Reed

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If you are willing to commit and work hard its worth it!

If you don't have computer experience, you won't last 2 months here.

Learning opportunities overshadowed by poor management practices

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