Madison Reed reviews about "people"

69% positive business outlook

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51 reviews
5.0
Sep 15, 2018

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team here is amazing. Everyone is smart, hard-working and fun. There is a big focus on culture and people. Lots of opportunity for growth and learning. Strong leadership team and CEO.

Cons

Not a 9-5 job. While there IS a total respect for work life balance here, you work really hard. Don't apply if you are not willing to put in extra hours when needed.

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Madison Reed Response
7y
Thanks so much for your feedback! Our people are a top priority. We strive to cultivate an environment that promotes a healthy work-life balance that allows our team members to be the best version of themselves both at home and at work.
3.0
Feb 15, 2019

Inhumane but good pay

Anonymous employee
Recommend
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Pros

-Fair Pay -Free snacks and drinks -Standing desks -Great IT dept that works quickly to get your problems fixed -Some great people with good senses of humor--this is what makes it tolerable -Free meal one day a week

Cons

Office: 2-story open floor plan. You'll be sitting one-two feet away from someone on either side of you. There's absolutely no privacy and everyone gets to hear everyone else release gas, blow their nose, etc. B/c it's just desks smashed against each other, there's no place to stash your stuff. Your bag will be against the next person's ankle. If this is your first job, you won't know any better, but believe it or not, other companies at least provide a divider or several feet of space b/w you and the next person. Communication: Like saying Thank You to the person sitting next to you? Forget it. All communication is done thru Slack. Perfect for the loner who hates people. Projects: There are 5 ways to track your projects b/c the company refuses to invest in one Project Mgmt System, even tho they make millions of dollars. So there are a bunch of free/cheap software programs in beta that do one thing, and others that keep track of other things. It is impossible to keep track of what's due, when meetings are, etc. Also, a bunch of important updates are done thru multiple Slack channels. This is great is you have a combo of ADD and OCD, but hard to deal with if you're just trying to get work done. Vacation: You have to beg and get approval from multiple people to take time off. You are better off planning a trip and calling in sick, rather than being guilt-tripped about taking time off. Again, most young people won't realize that vacation is something you should actually have, and since there are so many young people here, they probably don't know any better. Meetings: Too many, too long, and filled with information not relevant to what everyone's doing. When you have a lot of work on your plate, it's a waste of time. Work-Life: Some people work extra long hours, but others don't. Depends on your role. Safety: If I was a girl, I wouldn't want to walk to the office from the train station. You'll be stepping over used condoms, broken glass, and human feces, while also dodging people yelling in the street. I feel a bit unsafe walking out of the office in the evenings when it's dark.

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Madison Reed Response
7y
Thank you for taking the time to provide us with your thoughts and valuable feedback. First, and foremost, the safety of our Madison Reed family is a top priority, which is why the company provides Lyft Safe Ride credits allowing our team members to safely travel to/from our office. We encourage you to utilize the credits as needed. If you’re unsure or have forgotten how to access your credits, no problem! Please reach out to the People team to get a refresher on how to do so. Space is definitely a hot commodity in San Francisco so we hear ya and can appreciate your concerns. We’re growing FAST and sometimes keeping up with space constraints has its challenging moments. That said, we’re actively working hard to develop a plan that can accommodate our growth as we continue to quickly scale throughout the remainder of the year. In the meantime, we want to ensure your work area remains comfortable allowing you to be your most creative and productive self. We encourage you to please share these and any other comments with the folks on the People team so we can work together toward a solution. Thank you!
5.0
Jul 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Great team, great brand, company that cares about doing right by consumers and by employees. You will learn a lot.

Cons

Environment is hard driving given growth goals that are very ambitious. If you like to work 40 hour weeks, don’t bother applying.

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Madison Reed Response
7y
Thank you - we really appreciate your feedback! It's a truly exciting time for Madison Reed. We continue to disrupt the hair care industry with our Color Bars. We're so thankful to have you on this journey with us . We especially want to ensure we're celebrating our wins and expressing our gratitude along the way. If you'd like to share how we can improve these efforts, please feel free to contact us at hr@madison-reed.com.
5.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

This is the best company I have worked for, full of very smart people, difficult challenges, very experienced people to learn from and a very authentic culture that puts the happiness of its customers and employees before every decision that gets made. It's really touching to see how we are changing women's lives with a great product and great technology. The customer support team is incredible. It's a very inclusive and diverse company, very transparent with all the employees about problems, opportunities and state of the company. From a technology standpoint, we are a small team of engineers that are exposed to different technologies and complex problems. We have great freedom to explore new ideas and great leadership.

Cons

Due to the small size of the company, engineering, design and product operate still as separate teams that sometimes lack communication between them. I think that reorganizing these areas into small business units composed of engineers, designers and pm's would improve communication, performance and ownership.

3.0
Aug 23, 2017

Great products, nice people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people, a fast growing company

Cons

Still needing to work on their culture

5.0
Jun 29, 2017
Recommend
CEO approval
Business Outlook

Pros

A lot of talented people work at Madison Reed. The company culture is great, they focus on building real leaders and not so much about embracing those who just whine. They also have the best customer service that I have ever experienced and witnessed. They truly care about the customer and that shows in the decisions that get made at the company. Very open to new ideas and embracing the culture of making a decision, even if it was a mistake and learning from it.

Cons

Communication is always something that is difficult to master with diverse communities of people, with diverse backgrounds. It's not that people don't trust each other, but it's more of, being polite, correct and not wanting to step on anyones toes. I am sure folks are receptive to feedback, but there is a fear of just displeasing someone, to the extent that important feedback about ideas or peers is sometimes lost in the cloud of being nice.

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